CRM

Hong Kong’s leading television broadcaster, Television Broadcasts Limited (TVB), recently announced its business restructuring plan which involved laying off 300 employees. Such a large scale layoff brings up significant challenges in human resources management, from legal and ethical considerations to logistical and employee morale issues.

Continue Reading

Imagine this scenario: you’re dining in a high-end restaurant when a rat suddenly falls from the ceiling right onto your tray of food. This unpleasant surprise not only interrupts your meal but leaves you wondering about the restaurant’s sanitation standards. The experience might even be distressing enough to deter you from returning. A chaotic scenario, indeed.

Continue Reading

The catering business, such as Satay King 沙嗲王, refers to providing food and drink services at a remote site or sites such as a public house, hotel, or other locations. In the casework of catering, it involves designing a menu, cooking, presenting, and serving the food to the customers. This sector plays a crucial role in Hong Kong economy, with a diverse range of businesses from local food stalls and cafes to high-end restaurants and international food chains.

Continue Reading

Stress is an all too familiar part of modern life. Whether driven by work pressures, financial difficulties, or personal concerns, stress can have significant impacts on our overall health and wellbeing. However, there are methods to effectively mitigate and manage stress. Let's delve into what stress is, why it occurs, its impacts, and how you can alleviate it.

Continue Reading

Customer Relationship Management (CRM) systems have been traditionally associated with sectors such as retail, finance, or travel, helping firms manage their customer data, interactions, and relationships effectively to enhance customer retention and drive sales growth.

Continue Reading

Human resource (HR) systems can play a vital role in addressing these challenges, optimizing the show's operations by providing efficient talent management solutions. Here, we dive into the utility of HR systems in managing TV shows and the benefits of utilizing the Multiable M18 Human Capital Management (HCM) system.

Continue Reading

As we catapult into the digital age, businesses are being pressured more than ever to catch up with the latest technological advances. In the corporate realm, one of these advancements is the adoption and effective use of Enterprise Resource Planning (ERP) systems.

Continue Reading

As fitness regimes become a part of people’s lives, the gyms and fitness centers they patronize have to juggle managing memberships, scheduling classes, tracking inventory, providing superior customer service, and maintaining overall business efficiency. This is where an Enterprise Resource Planning (ERP) system

Continue Reading

Black Friday is not only a shopping bonanza for customers but also a critical time for businesses to perform optimally and exceed target goals. In the midst of this high-pressure period, HR departments and managers are faced with the challenging task of ensuring their organization's smooth functioning. Implementing an effective HR system can help businesses sail through the challenges of Black Friday by streamlining processes and fostering increased efficiency.

Continue Reading

Thanks to an increasingly busy lifestyle and the travel restrictions due to the pandemic, more people are discovering the joy and convenience of exploring local attractions, reigniting their love for their locale.

Continue Reading

With the growing needs of the consumers and the competition in the market, salons are looking for effective ways to manage their operations and enhance efficiency. This is where an Enterprise Resource Planning (ERP) system comes into play.

Continue Reading

Enterprise Resource Planning (ERP) systems form the backbone of many corporations. They are omnibus software solutions that manage and integrate crucial aspects of business, from inventory and order management to human resources and customer relationship management. However, amid these numerous advantages, data security in ERP systems is a critical concern.

Continue Reading

Let's take a moment to appreciate our Human Resources (HR) systems, the silent catalyst behind seamless recruiting, empowering management, employee engagement, and various other functions that contribute to the success of our organizations.

Continue Reading

From the glittering glimmers of diamond rings, the ageless majesty of jade jewellery, to the enchanting spark of gem-set jewellery, these products symbolize not just aesthetic allure but deeper emotional sentiments and connections. However, behind these mesmerising items is a complex chain of operations that begin with raw materials and end with a satisfied customer.

Continue Reading

The term “influencer” can transcend digital personalities and find relevance even in the operation of businesses. In this blog post, we explore how an ERP system is quite the influencer in a business scenario, akin to the role social media influencers play in our lives.

Continue Reading

Theme parks, such as Chimelong Ocean Kingdom (珠海長隆海洋王國), have long been the epitome of exciting family outings, entertaining millions of visitors each year with thrilling rides, engaging live performances, and delightful culinary experiences.

Continue Reading

Customer Relationship Management (CRM) systems to manage and scale these events becomes ever more important. In this article, we’ll discuss the significance of CRM in educational workshops, its aim, and the numerous benefits it offers. Moreover, we will introduce you to Multiable M18 CRM, an all-in-one solution to ensure your workshop's success.

Continue Reading

As the series shines a spotlight on the intricate workings of the news media industry, it also raises awareness about the challenges faced in managing human resources (HR) operations in such a dynamic, ever-changing environment.

Continue Reading

From selling pet food and supplies to offering grooming and veterinary services, pet stores need efficient management to ensure seamless operation and excellent customer experience. This is where an Enterprise Resource Planning (ERP) system comes in to optimize your pet store business.

Continue Reading

Convenience retailing, as its name indicates, emphasizes quick access, convenient purchasing, and product availability in a small store footprint. Placed strategically, they are often found in high-traffic areas. Some of the most prominent names in this sector are 7-Eleven, Family Mart, and Circle K, serving customers 24/7.

Continue Reading

The retailing landscape is fiercely competitive, pushing businesses to optimally utilize all possible avenues to ensure customer satisfaction and drive revenue. One such often overlooked area is ‘after-sales service,’ which can profoundly impact a business’s reputation and customer loyalty.

Continue Reading

Jackson Wan Kwong, the concept of Human Resources (HR) systems is not new, but with a robust history, these systems continue to evolve, adapting to new technologies and streamlining modern HR operations.

Continue Reading

Enter Enterprise Resource Planning (ERP) – a system that has the potential to revolutionize the orchestration of music events. Let's dive in to unravel how these systems can strike the right tune.

Continue Reading

The supermarket industry is often characterized by thin margins and high operational complexity. With hundreds, if not thousands of products to manage and countless transactions happening every day, supermarkets face a multitude of challenges. This article will articulate the crucial role of an Enterprise Resource Planning (ERP) system

Continue Reading

In an increasingly competitive industry, effective strategies are critical for a successful book launch event in Hong Kong. This is where Customer Relationship Management (CRM) comes into play.
Firstly, let's understand what these terms mean.

Continue Reading

Before delving into the significance of human resources (HR) systems in technology companies, let's first understand what a technology company is. Technology companies, also known as tech companies,

Continue Reading

As the sector rapidly expands, it's becoming increasingly essential for organizations in this field to streamline their operations with modern technology solutions like Enterprise Resource Planning (ERP) systems.

Continue Reading

In the high-pressure environment of the modern workplace, maintaining good mental health can be quite challenging. Balancing multiple tasks, managing deadlines, alongside frequent communication with colleagues demands considerable mental effort, often leading to stress and burnout. However, an Enterprise Resource Planning (ERP) system can play a significant role in alleviating these stresses and contributing positively to mental health.

Continue Reading

As competition intensifies in today's business world, customer loyalty emerges as one of the key differentiators for brands to thrive. Striving for recurring customers as opposed to one-time buyers is almost tantamount to the typical “prevention is better than cure” philosophy. This is where membership loyalty programs come into the play, acting as an indispensable tool for boosting customer loyalty, retention, and enhancing overall business success.

Continue Reading

Imagine standing under a whirling thunderstorm. Rain-soaked clothes, harsh winds, and the constant rumble of thunder: it's a situation where it's hard to gain control, let alone predict what happens next. That's what it's like for a business without an Enterprise Resource Planning (ERP) system. You're constantly dealing with chaos, trying to keep up with the constant changes that occur in your company and industry.

Continue Reading

Bitnami