Digital Transformation & AI Revolution for Fresh Food Industry

In the competitive food industry, businesses often invest considerable marketing budgets into brand building and prospecting. However, these efforts can be undermined by underperforming sales staff. Enter LAIDFU, a user-configurable AI assistant that empowers management to uncover the weakest links within their sales teams. By leveraging AI capabilities, LAIDFU alerts managers to replace underperforming staff, ensuring that valuable leads are not lost due to controllable human errors. For example, a restaurant chain could utilize LAIDFU to monitor sales performance across multiple locations, maximizing revenue opportunities and enhancing the overall customer experience.

In the competitive food industry, businesses often invest considerable marketing budgets into brand building and prospecting. However, these efforts can be undermined by underperforming sales staff. Enter LAIDFU, a user-configurable AI assistant that empowers management to uncover the weakest links within their sales teams. By leveraging AI capabilities, LAIDFU alerts managers to replace underperforming staff, ensuring that valuable leads are not lost due to controllable human errors. For example, a restaurant chain could utilize LAIDFU to monitor sales performance across multiple locations, maximizing revenue opportunities and enhancing the overall customer experience.

In a sector where customer experience is crucial, LAIDFU simplifies the task of monitoring customer service standards. As an innovative AI copilot developed by Multiable, LAIDFU can help food businesses identify service pitfalls with minimal human intervention. This leads to significantly improved compliance and responsiveness. Moreover, businesses can dramatically reduce labor costs associated with traditional CRM systems by minimizing data input requirements. For instance, a food delivery service can use LAIDFU to analyze customer interactions and feedback to refine their service further, ensuring every customer feels valued.

In the food industry, after-sales staff often struggle to recognize upselling opportunities. LAIDFU addresses this issue effectively. Powered by intelligent Copilot features, this AI assistant proactively identifies upsell chances and assigns capable team members to follow up on these leads—all while allowing management to oversee the entire process. For example, a grocery store can use LAIDFU to pinpoint when a customer regularly buys certain products, such as organic vegetables, and suggest complementary items like dressings or dips, increasing overall sales with ease.

Proactive crisis management is vital in the food industry, where issues like supply chain disruptions or food safety recalls can lead to severe consequences. LAIDFU excels in this area without requiring extensive human supervision or data input. By continuously monitoring customer feedback and industry trends, this user-configurable AI Assistant promptly alerts management to potential crisis scenarios, enabling swift action. For instance, a food manufacturer can implement LAIDFU to detect rising complaints about a specific product, allowing them to address the issue before it escalates into a larger crisis.
LAIDFU stands out as a powerful tool for the food industry, offering a low-cost solution for businesses looking to enhance their operations without the need for extensive AI or IT expertise. By transforming customer engagement, sales strategies, and crisis management, LAIDFU leverages AI to drive success in today’s fast-paced food market.

Multiple business operation processes can be co-existed within the powerful M18 ERP and user can define the processes without any programming knowledge with minimum or no customisation fee, such as:

• Placing Order → Arranging Shipment → Issuing Invoice → Issuing Receipt,
• Placing Order → Purchasing → Stock in → Arranging Shipment,
• Arranging Shipment → Issuing Invoice → Issuing Packing List,
• Issuing Quotation → Placing Order → Issuing Invoice → Issuing Packing List, etc.

Besides, rigorous control of risk management is also established by user-defined customising unique operation flow for:

• Different Departments,
• Different Product Lines,
• Different Clients,
• Different Orders,
• Different Regions,
• Different Countries,
• Different Credit Limits, etc.

With M18 ERP intelligent generating tools, different documents/reports with multiple languages can be generated, emailed and attached automatically in real-time basis, for example:

M18 ERP even optimises the operation process by reducing the workload on printing, faxing, importing and exporting documents. The efficiency of communication between different parties is definitely improved and the troublesome on translating documents are minimised. It does not only facilities internal communication but also enhance communication process with clients, suppliers, and other stakeholders. The efficiency of generating report increases the analytics power of enterprise which assists omni-channel marketing strategies to be implemented and achieves innovative breakthrough!

M18 ERP shortens the time for inventory turnover and increases the cash flow as a result of monitoring the stock level in real-time basis. Benefit from real-time synchronisation of the below data, enterprise streamlines and automates all of their business process and operation:

• Stock Level in Different Warehouses,
• Status on the Delivery,
• Status on the Procurement,
• Vacancy of the Warehouse,
• In Stock Length of Time Analysis on Particular Product,
• High Stock Level Warning,
• Safety Stock Reminder, etc.

• Origin Sampling Inspection,
• Stock In Inspection,
• In-process Inspection,
• Dispatch Inspection,
• Inventory Re-inspection, etc.

In addition, the data including textual or photo of the inspection can be upload to M18 ERP in order to follow up on every order. Collaborated with automatic reminder feature, enterprise will be informed automatically with different situations, for example reminder for on-site inspection, unqualified inspection results, etc. The data in M18 ERP assists enterprise analysis the reason for unqualified inspection result. It enhances the analysis power and improves the efficiency of decision making for the enterprise to achieve a better competiveness with this scalable solution.

• Online Mall,
• Online Store,
• Wholesale,
• Retail,
• Import,
• Trade,
• Export,
• Outsource, etc.