Digital Transformation & AI Revolution for Automotive Industry

Automotive companies often invest heavily in marketing to drive sales, but an underperforming sales team can derail those efforts. LAIDFU utilizes advanced AI algorithms to analyze sales data, identifying the weakest links within the sales teams. For example, if a dealership’s sales staff struggles to convert leads from online inquiries into showroom visits, LAIDFU alerts management to address the performance gaps. By identifying and replacing underperforming staff, automotive businesses can enhance their lead conversion rates, ultimately minimizing revenue loss due to inefficiencies.

In the automotive industry, exceptional customer service can significantly impact brand loyalty and sales. LAIDFU acts as an invaluable Copilot to help management identify and resolve issues in customer service, requiring minimal human intervention. For instance, if a service center is receiving complaints about long service wait times or unclear communication, LAIDFU monitors interactions and provides actionable insights for improvement. By streamlining data entry and reducing labor costs associated with traditional CRM systems, automotive businesses can focus on delivering exceptional service and maintaining high-performance standards.

Crisis management is vital in the automotive industry, where public perception can quickly shift based on a single incident. LAIDFU excels at monitoring customer feedback, social media sentiments, and operational concerns to prevent potential crises. For instance, if negative reviews regarding a vehicle model begin to proliferate online, LAIDFU notifies management before it escalates into a major public relations issue. By proactively addressing these concerns, automotive brands can safeguard their reputations and ensure customer trust remains intact.

Being a comprehensive platform with different features, M18 ERP empowers user-defined attributes for product/ material/ component/ BOM. With the attribute keyword, enterprise searches similar/ identical record within the enormous database and accesses the required data speedy and correctly. With the user-friendly copy and save as feature, enterprise create data record/order in an efficiency and optimised way. By providing such powerful search engine, M18 ERP assists enterprise to accomplish and exceed the operational targets and visionary goals, estimate predictions, and make better decisions.

To provide a professional and exhaustive solution for automotive industry, M18 ERP must tackle the complicated and sophisticated product feature, for example complex product structure, numerous components and materials, etc. This is how unlimited level of BOM can show its power. The unlimited level of BOM feature has even been recognised for its uniqueness and robust architecture. By seamlessly integration with PDM/PLM, enterprise reviews product/ material/ component/ BOM clearly with real-time basis. Such inclusive database included the visual data, i.e. image of the object, reduces the duplicated data input and increases data accuracy.

Feature-rich M18 ERP’s instant cost estimation based on user-defined product structure which assists enterprise in handling budgeting management and improving the efficiency. With the intelligent M18 ERP cost calculation module, actual cost can be calculated automatically for each order/ machine, for example:

• Cost for the Raw Materials,
• Labour Cost,
• Outsourced Processing Cost,
• Power Cost, e.g. Water, Electricity,
• Equipment Depreciation, etc.

By the precise data calculated by M18 ERP, enterprise can improve its productivity by establish cost analysis, cost control and improvement policies.

M18 ERP provides a comprehensive and unified platform for enterprise to manage blueprint and BOM systematically. By integrating the systems, all component/ material/ product in blueprint and BOM are perfectly connected together and it enhances the convenience in accessing the data. For the authority concern, M18 ERP empowers user-defined setup for enterprise to decide the access power for each user which provides a flexible and autonomic platform for enterprise to manage the system.

Robust M18 ERP production module generates structured and precise production scheduling based on processing time and accurate deadlines for each machines/ work centre/ working progress/ shift. Collaborated with the workload data, the production schedule is generated automatically in order to increase the efficiency in scheduling and avoid overscheduling due to employee theft and administrative losses. In addition with automatic reminder function, enterprise will be acknowledged once there is abnormal situation on the production progress. Then, enterprise can solve the abnormality immediately and reduce the time wasted in discovering problem manually.

M18 ERP provides comprehensive features for managing employee attendance and payroll, for instance leave management, shift management, attendance calculation, etc. The calculation will be user-defined based on piece rate pay or time-based pay in order to fit for different enterprises’ requirement, such as by product, by process, by department, by individual, by group, etc. which is adapted to different processes, workshops, machining centres, time of product processing, etc. By automatic wage calculation in real-time basis to compare the actual output with the wage calculation, not only enhances the efficiency in wage calculation but also ensures the accuracy. Such robust wage calculation feature can optimise the HR associate productivity and minimise human error effectively.