Managing a restaurant, such as Putien restaurant chain, can often feel like juggling one too many balls at once. From monitoring stock levels to ensuring an excellent customer experience, restaurant management is fraught with significant challenges. But what if there was a solution that could streamline these complexities, ensuring a seamless and efficient process? Enter Customer Relationship Management (CRM) systems, a tool poised to transform the hospitality industry by focusing on what matters the most: the customer.