New Balance Malaysia Needs to Recall Shoes Due to Pigskin Material

It’s essential for retailers to ensure their products meet customer expectations and comply with regulations. However, when something goes wrong, such as product defects, contamination, or safety hazards, recalling goods can be a costly and complex process. Recently, New Balance Malaysia had to recall shoes sold in the country due to the presence of pigskin material. This incident highlights the importance of having effective product recall processes in place. One way retailers can be better prepared for such events is by using an ERP trading module.

What is an ERP Trading Module?

An ERP (Enterprise Resource Planning) system is a suite of integrated business applications used to manage and automate business processes. An ERP Trading module is a specialized application designed for retailers engaged in buying and selling goods. It enables retailers to manage their trading activities, such as purchasing, inventory management, sales, and billing. Using an ERP Trading module can help retailers streamline their operations, reduce operational costs, and improve customer satisfaction.

Benefits of Using an ERP Trading Module for Product Recall

When a product recall occurs, retailers need to act fast to minimize damage to the brand and customer trust. Using an ERP Trading module can make it easier for retailers to manage a product recall by providing the following benefits:

1. Efficient inventory tracking – An ERP Trading module makes it easier to track inventory levels and movement across different locations. This information is critical in identifying which products are affected by the recall, where they are located, and how many are impacted.
2. Fast and effective communication – An ERP Trading module enables retailers to communicate with suppliers, vendors, and customers quickly and effectively. This is important in reaching out to affected customers and issuing recall notices, as well as coordinating with other stakeholders to resolve the issue.
3. Automated recall processes – An ERP Trading module can automate recall processes, making it easier to track and manage all necessary actions. This automation can speed up the process, reduce manual errors, and ensure that all necessary steps are taken to prioritize customer safety and satisfaction.
4. Improved visibility and traceability – An ERP Trading module creates a centralized database of all trading activities and related data. This visibility and traceability allow retailers to pinpoint issues quickly and accurately, making it easier to take proactive measures to prevent further safety risks.
5. Cost savings – An ERP Trading module can help retailers save costs associated with product recalls. It can help detect and resolve issues more quickly, reducing the number of products impacted and minimizing legal and reputational costs.

Conclusion

Recalling products is a challenging process that can have serious consequences for companies, but having an ERP Trading module can make the process much smoother. It can help retailers respond to product recalls quickly and effectively, minimize damage to the brand and reputation, and provide continued customer satisfaction. At Multiable, we provide ERP systems with comprehensive logistics modules designed to help businesses streamline their operations and increase productivity. Contact us today to learn more about how our ERP solutions can help your business.

Are you in search of a reliable and feature-rich ERP solution to drive digital transformation and improve operational efficiency in your business while increasing profitability? Look no further, Multiable is here to help! As experience speaks for itself, with over 30 years of experience, we have become a trusted and leading provider of ERP solutions in Asia. Our expert and proficient team are always ready to guide you through the implementation process, ensuring a seamless and smooth transition. Unlock the true potential of your business and gain a competitive advantage. Get in touch with us today!