Managing the Uncommon Challenges in the Travel and Tourism Industry in Hong Kong

Historically, the travel and tourism industry in Hong Kong has been the driving force behind the city’s dynamic cultural and economic environment. Nevertheless, the industry has to deal with different, serious challenges nowadays. The COVID-19 pandemic brought along first-time travel bans and unstable policy regulations, which made it difficult for the sector to find its way through the ambiguous situation. The additional perturbations from seasonal demand instability, added complexity in planning and resource allocation. Moreover, due to the concentration of foreign labor in Hong Kong, the management of human resources becomes more complicated, especially after the pandemic-caused visa changes. Common issues faced by other trades are the demands for client digital transformation and data security matters. This problem of ideas underlines the necessity for quick, original changes.

Utilizing HCM Systems to Push Through a Specific Industry’s Challenges

Because of these problems in the travel sector of Hong Kong, Human Capital Management (HCM) systems are portrayed as crucial treatment tools. The fact is that a fully fledged HCM system like Multiable aiM18 can effectively face both particular and common challenges. Such systems ensure transformational execution of multiple, often cumbersome HR ecosystem functionalities, be it rostering staff to payroll, thus, granting firms the continues flexibility necessary in a constantly varying market. They also take the employee data management with high-level protection framework, which is nothing less than essential because of the strict data there are in Hong Kong. Furthermore, they expeditiously will deal with employee evaluations which then brings local and foreign personnel under equal, efficient management.

Guide to Help a HCM Implementation Project Be A Success

The management of an effective HCM system involves some significant steps. To begin with, a firm must carry out a careful needs assessment in order to modify the system according to its own needs. It is even more so reasonable that the travel and tourism firms in Hong Kong are fitting the system with the regional compliance as well as the long service payment features, as the requirements of these areas demand shallowconfiguration paragraphs on that paperwork. Assuring the participation of stakeholders from the whole hierarchy is helpful because it fosters the organizations’ alignment with the strategic objectives of a firm. Continuous training and support come to the rescue too, as they are the main conditions that facilitate the employee’s adoption of the system and the setting of the system in place the existing HR policies.

The Specific Features of Multiable aiM18 HCM System

Multiable aiM18 HCM system has specific modules to resolve the issues within the Hong Kong tourist industry, including:

• • Rule-based Workflow Engine: Expediting the HR time-consuming processes by automating them thus improving productivity.

• • ISO:27001 Certification: A shield for the secretive information that operates according to the strict data protection requirements of Hong Kong.

• • Intelligent Roster Planning: Automatically draws and allocates staff schedules per sector’s tourism needs which vary over time.

• • Powerful Payroll Engines: Executes fast and efficient processing of complex payroll tasks, thus solving the issue of handling diverse employees.

• • Unlimited Appraisal Forms: Flexibility in tailored performance appraisal processes which can be designed specifically for local labor practices.
    

What is Multiable HCM?

Multiable HCM is a cloud-native HCM (aka HRMS, HRIS or HR system). With over 6,000 customers, Multiable HCM gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an HCM system in place.