Human capital management (HCM) is an essential aspect of managing large-scale public transit systems, such as the Mass Transit Railway (MTR) in Hong Kong. The MTR, a significant part of Hong Kong’s transport infrastructure, is a vital lifeline for the city’s residents. This blog aims to discuss the importance of HCM in the context of the MTR and how it leverages various business software solutions to manage its workforce efficiently. We will also explore how innovations in HCM, including Multiable aiM18 HCM, are shaping the future of workforce management.