A successful restaurant revolves around excellent service, high-quality food, and unsurpassed customer experiences. To achieve this, you need to make sure that your staff is well-trained and equipped with the right tools to do their jobs well. However, addressing these aspects is increasingly challenging, especially in ultramodern and technology-driven settings. In fact, many restaurants are struggling to get their employees up to speed with the rapidly changing customer needs. In particular, ensuring that your staff is able to provide a consistently high level of service across all areas of the business can be challenging—especially if you don’t have the right tools in place. This is where Customer Relationship Management (CRM) systems come into play.