In a world where changes are as constant as the evolution of technology itself, businesses in Hong Kong have found themselves adapting to new norms that dictate how they operate, communicate, and manage their workforce. This wave of adaptation isn't just limited to traditional industries but has also swept across unconventional sectors, including the e-cigarette market. Just as vape shops and e-cigarette companies have embraced digital advancements to streamline their operations and connect with their technologically savvy audience, so too have organizations across all sectors in Hong Kong recognized the importance of implementing Human Capital Management (HCM) systems in this new normal.