Blog

Marathon, one of the world’s most important and anticipated athletic contests, symbolizes tenacity, cautious strategy, and gruelling endurance, such as Standard Chartered Marathon. This international race event, which attracts participation from around the globe, shares plenty of similarities with a robust Customer Relationship Management (CRM) system. Getting to Know the Marathon Aside from being a sport, running a marathon is...

The wonder of a blue moon has long been a symbol of rarity and romance. Of everything that is unique and magical, an enchanting phenomenon that has great influence over the tides. So, when it comes to the world of business, many believe that for an enterprise to flourish, it must dive into a new romance that could bring good...

Just as meteorologists use typhoon signals to warn us of impending storms, businesses need their version of an early warning system, especially in today’s dynamic market landscapes. That’s where Enterprise Resource Planning (ERP) software equipped with business alert features comes into play. These features, much like a typhoon signal, serve as an early notification for potential issues that might impact...

Government bureaux are pivotal in the operation and development of any country. An example in our spotlight today is the Education Bureau (EDB). These departments manage critical tasks, interpret and enforce regulations, and provide essential services to the public. Understanding the Education Bureau (EDB) The Education Bureau, broadly known for its role in shaping the education system, has a mandate...

Making sense of the complex dynamics of our local markets is a business imperative that harnesses both cultural understanding and powerful technological tools – like Enterprise Resource Planning (ERP) systems. In Asian cultures, traditional events like the Hungry Ghost Festival can significantly influence business operations and market trends. Let’s explore how ERP systems come into play during such culturally significant...

Just as meteorologists use systematic methods to track changes in weather and anticipate extreme events like typhoons, businesses can also implement systematic ways to manage their most significant asset – their people. In business, this system is called the Human Resources (HR) system. Adopting a systematic approach to managing people can benefit a business in numerous ways, including improved efficiency,...

When we think of distribution businesses, we often visualize lorries, warehouses, and stock as the key components. However, there’s an equally important but invisible tool that underpins the entire operation – the Enterprise Resource Planning (ERP) system. One of the most vital modules in an ERP system for distribution is the logistics module, which plays a crucial role in ensuring...

The Rising Popularity of Large-Scale Professional TV Singing Competitions The Voice of China, an exuberant and musical TV show, undeniably stands as an epitome of large-scale professional TV singing competitions in China. These singing competitions greatly fuel the progress of the music industry, awarding a platform for numerous honed talents to shine brightly. Simultaneously, they offer countless moments of joy...

Early childhood education forms the bedrock of a child’s educational journey, setting the stage for their future learning path. In this domain, preschools and playgroups play a pivotal role. In the fiercely competitive education industry, leveraging a Customer Relationship Management (CRM) system to gain more customers has become indispensable. This post explores how a CRM system can aid preschools and...

In today’s world, we are often surrounded by myriad rules and requirements, some as intricate as the stipulations for stamp duty payments. Like a well-coordinated symphony, these regulations ensure the fair and orderly conduct of various spheres in human life. In the sphere of Human Resources (HR), these laws and regulations play a vital role. But why does it require...

Reality is full of unexpected events. Be it a speeding truck unexpectedly spilling cement over a sedan, such accidents are happening all the time. The best approach to these sudden circumstances is to be fully prepared. Likewise, the business world is full of uncertainties and variables, and the advent of accidental situations can have a significant impact on the company’s...

In the world of banking, strong and healthy relationships with customers form the bedrock of success. In an industry where interaction with customers is continuous and critical, leveraging technology to improve these experiences becomes paramount. This is where Customer Relationship Management (CRM) systems come into the picture. Understanding CRM in Banking A CRM system is a strategic tool that banks...

Artificial Intelligence (AI) and Enterprise Resource Planning (ERP) systems are two of the latest technologies that have revolutionized the way businesses operate. AI has been making leaps and bounds in recent times, and it is now being integrated into ERP systems to enhance efficiency and help companies make better decisions. This blog post will explore the relationship between AI and...

Necessities – Finding the Roots of Business in Firewood, Rice, Oil, and Salt In China, the term “firewood, rice, oil, and salt” (柴米油鹽) is used figuratively to describe daily necessities that a household requires. These foundational elements – fuel (firewood), food (rice), cooking oil, and seasoning (salt) – represent not only the needs of life, but also the continuity and...

For most people, when you mention the words ‘gaming industry’, images of PlayStation consoles, epic World of Warcraft campaigns, and charismatic Twitch streamers probably spring to mind. But beneath the enchanting graphics and immersive gameplay, there’s an army of employees working tirelessly behind the scenes, often across multiple countries and time zones. A powerful Human Resources System (HRIS/ HRMS/ HCM)...

At first glance, popcorn and Enterprise Resource Planning (ERP) systems may seem to share no common ground. After all, one is a favorite snack while the other is a profound business management tool. But when you look deeper, there are striking similarities between the two, which can provide valuable insights into effective business management. Let’s uncover the unexpected connection of...

The Mid-autumn Festival is an important time for family reunions, celebrating a bountiful harvest, and unity. Just as the festival represents the treasuring of relationships between people, Customer Relationship Management (CRM) systems also adopt the same critical principle: maintaining and enhancing connections between a business and its clients. In this article, we will explore the similarities between mooncakes and CRM...

The Power and Unpredictability of Typhoons Typhoons, known as hurricanes in the West, are among the most potent and unpredictable forces in nature. Empowered by warm ocean waters, these formidable storms can cause widespread destruction, disrupting lives and economies. While we cannot control these natural disasters, we have developed sophisticated systems – like meteorological forecasts and emergency action protocols –...

The hospitality industry stands uniquely centered on the creation of memorable guest experiences. Within this industry, hotels (such as Hyatt Centric Victoria Harbour Hong Kong) especially rely on a large workforce to seamlessly deliver services across departments. In essence, every hotel staff contributes to forming the customer experience. This broad workforce diversity and volume necessitate an effective Human Resource (HR)...

Just imagine, you’re the commander of a bomb squad force. Your ears are ringing, heart pounding, and every second that ticks by could result in a catastrophe. It’s urgent, risky, chaotic, and absolutely critical that you stay in control. Operating a business without a Customer Relationship Management (CRM) system shares some uncanny resemblances with this scenario. It’s like trying to...

Enterprise Resource Planning (ERP) systems can often get overlooked in the business world due to their complexity or the perceived costs of implementation. However, this should not be the case. ERP systems are designed to streamline processes, improve efficiencies, reduce costs, and ultimately drive growth. What is ERP in Business Software? ERP stands for Enterprise Resource Planning, a type of...

Let’s start off by talking about something that might seem a little off topic in a business blog — the solar term. The solar term is a traditional China calendar divided into 24 terms, marking both the changing seasons and weather conditions. It was historically used to guide farmers in predictive agro-culture. One of the significant challenges in the solar...

Modern companies rely largely on Customer Relationship Management (CRM) systems as a vital tool for managing client and prospect relationships, sales pipeline, and campaign management amongst others. With sales, management, and customer representatives routinely accessing and inputting data on the CRM system, ensuring the security of this sensitive data is paramount. This blog focuses on the importance of data security...

Money laundering is a major concern for many businesses and organizations worldwide. It involves the processing of illicit funds to make them appear legitimate. This highly illegal and unethical act puts businesses, their customers and the overall economy at risk. Luckily, advanced technologies like Enterprise Resource Planning (ERP) systems can serve as powerful tools in anti-money laundering (AML) efforts. What...

If you’re part of the dynamic and ever-changing catering business, you know managing transactions, tracking sales, and efficient inventory management are challenges you face every day. In today’s technologically advanced age, traditional cash registers are inadequate to meet these challenges – enter the modern Point of Sale (POS) systems. What is a POS System? A Point of Sale (POS) system...

The Qixi Festival, also known as Chinese Valentine’s Day, is an occasion filled with romance and cultural significance. But beyond its sentimental value, it also provides businesses with fantastic promotional opportunities. With a robust Customer Relationship Management (CRM) system, businesses can leverage this special day to forge stronger connections with their customers and boost their bottom-line results. The Importance of...

The business landscape is changing, and with it, the responsibilities of the HR department. While previously focused on administrative duties, HR’s role has grown to encompass strategic planning and substantial contributions to business goals. An adequate HR system takes the burden off human shoulders, facilitating processes with precision and efficiency. Otherwise, the resultant chaos is akin to detonating a nuclear...

It’s universally known that serial killers, in the conventional sense, are destructive agents. They senselessly take lives, driven by their twisted desires with little consideration for the harm caused to society. However, in the business world, if we repurpose this term as a metaphor, a “serial killer” could be seen in a positively new light. Indeed! Let’s take the notion...

As one of the oldest countries in the world, China has a rich history and culture. One of their most beloved holidays celebrated this time of year is Chinese Valentine’s Day (also known as Qixi Festival). This day is an opportunity for couples to express their love and devotion to each other through romantic gestures and presents. However, behind the...

Operating a shopping mall is a complex endeavor that requires seamless integration of various aspects such as tenant management, facility maintenance, inventory control, and customer satisfaction. With multiple departments and numerous activities happening simultaneously, it is crucial to have an efficient and effective system in place to manage these operations. In this blog, we will explore the importance of using...