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The rental housing industry is a multifaceted entity, and nowhere is that more apparent than in fast-paced markets such as Hong Kong. Here, there’s a diverse portfolio of tenants to manage, rents to collect, and properties to maintain. Given the constant ebb and flow of those renting as well as the perpetual need to attract new tenants, streamlining operations can pose a real challenge. Challenges in the Rental Housing Industry in Hong Kong Hong Kong have real estate markets that are characterized by high density and high demand. Property managers...

Imagine a day where the power goes out – we’ve all experienced it at some point. It becomes impossible to charge your devices, there is no light save for some good old sunshine, and everything overall becomes inconvenient. Cooking becomes a challenge, working from home is nearly impossible, and even getting through daily chores seems like an uphill battle. A similar scenario unfolds when a business tries to operate without an ERP (Enterprise Resource Planning) system in today’s digital age. With our reliance on technology increasing every day, not having...

The retail industry is a significant sector in the global economy, characterized by multiform products, diverse audiences, and diverse sales channels – both digital and physical. One notable example is HONOR, a leading smartphone e-brand under Huawei Group. In an industry as dynamic and faced-paced as retail, efficient operations, including personnel management, are imperative to success. HR Challenges in the Retail Industry Human Resources (HR) in the retail sector faces numerous challenges. Rapid turnover rates: The retail industry is confronted with high employee turnover rates, proving to be costly and...

In the fast-moving world of business, advertising plays a pivotal role in a company’s success. Advertising is not just about making your product or services known; it’s about positioning your brand in a way that resonates with potential customers. This is where Customer Relationship Management (CRM) systems come into play. An effective CRM can transform your advertising strategy from good to excellent. Why Businesses Need Advertising Advertising is vital to businesses for numerous reasons: Brand Awareness: Firstly, it creates brand awareness. It allows businesses to reach out to potential customers...

The selection of a suitable secondary school is a pivotal decision, much like selecting the key components for a thriving business. The “Secondary School Profiles” in Hong Kong, a compiled profile of over 400 Hong Kong secondary schools, is a valuable resource for parents to help them make this crucial decision. Just as students and parents comb through comprehensive profiles of over 400 Hong Kong secondary schools to choose the right fit, businesses too need a thorough process when picking an Enterprise Resource Planning (ERP) system. This process of choosing,...

Imagine your business like an old, unkempt building swarming with cockroaches, an evident nuisance crawling all over the place. Unmanaged and unpredictable, they create a chaotic scenario that’s hard to combat. This unsettling metaphor serves to highlight the disarray that ensues when a business operates without an efficient ERP (Enterprise Resource Planning) system. Such a situation invites a multitude of problems, making it exceedingly challenging to tackle the administrative and operational components of a firm. Pitfalls of Operating Without an ERP System Lack of an ERP system redirects a company...

The landscape of libraries is rapidly evolving, transitioning from the traditional role of mere book-lending hubs to a more dynamic, interactive, and customer-focused environment. On the other hand, Customer Relationship Management (CRM) systems, known widely for their business utility, have equally revolutionary uses in non-traditional settings such as libraries. The Concept of Libraries and CRM System A library symbolizes a well-curated collection of resources accessible to a community of users. It’s often an institution’s hub of information, prized for its trove of knowledge and its pivotal role in advancing learning....

Enterprise Resource Planning (ERP) remains a crucial pillar for business operations, streamlining processes, and improving productivity across various organizational levels. It plays an instrumental role in managing inter-departmental data flow and aligning business operations with organizational goals. Understanding ERP ERP is like the central nervous system of a company. It integrates all essential functionalities into one complete system to streamline processes and information across the entire organization. The core idea behind ERP lies in consolidating numerous business operations into a uniform and enterprise-wide system environment. Different ERP modules accommodate respective...

The fashion industry is highly dynamic, with a continuous need for managing inventory, tracking sales, and understanding customer preferences. While several businesses excel in these areas independently, becoming a fashion reseller – retailing multiple brands under one roof – introduces a whole new set of challenges. A perfect example to discuss in this regard would be TWIST, a revolutionary fashion retailer. What is a Fashion Reseller Like TWIST? TWIST is an avant-garde fashion reseller that houses numerous brands within its brick-and-mortar as well as online stores. Operating in the retail...

Imagine a festival-like atmosphere with a myriad of lights, sounds, and colors. In the heart of Hong Kong, the iconic Times Square stands tall. It’s a bustling hub of commerciality, where a multitude of businesses coexist, each requiring diligent management to run smoothly. Times Square hosts an array of different characters managing various tasks. From a center manager who oversees all operations, the security personnel ensuring safety, retail managers assessing daily sales, cleaners maintaining hygiene, marketing team strategizing campaigns, to the tenant liaison officers coordinating between outlets and management– each...

An earthquake is an inevitable and unexpected natural occurrence that can bring about severe human, economic, and environmental impact. A recent example is the earthquake that struck the Philippines, causing significant damage and disruption. These events serve as a stark reminder of the importance of preparation and effective management not only in disasters but in all aspects of life, particularly in the realm of business. Just as an earthquake is an unexpected event, businesses too face their share of uncertainty. These unexpected occurrences often translate to a lack of preparation,...

Just as an aircraft cannot achieve full potential without its pilot, a modern company cannot entirely prosper without a powerful information system at its core — an Enterprise Resource Planning system or ERP. The pilot of the company, these systems are quintessential in ensuring smooth operations and efficient use of resources. Understanding the Role of a Pilot The success of a journey lies with the pilot; they are responsible for navigating the ship through calm and stormy weather alike. They must remain vigilant of the subtleties of the environment, respond...

As technology evolves, so do the many mediums we use for transactions and operations. Bitcoin has exploded onto the financial scene as a lucrative, yet volatile, digital currency. Its integration into several industry sectors has prompted several companies to assess and understand its potential and how it can be efficiently managed. This is where Enterprise Resource Planning (ERP) systems come into play. ERPs are designed to streamline managing financial transactions, production, supply chain, and customer relationships. Here, we explore ways in which Bitcoin influences ERP systems and why their partnership...

As we dive into this discussion, let’s take a brief detour first. Are you a fan of cheese? For some, the mere mention of cheese brings a sparkle to their eyes. Be it sharp cheddar, creamy brie, or tangy blue, they relish the intricate textures and flavors. Yet, on the flip side, there are those who wrinkle their noses at the pungent smell of some varieties, preferring to keep it off their plates. But let’s consider something everyone can agree on, whether they love cheese or not: the value of...

In today’s competitive market, luxury brand operation management has become increasingly important. Brands such as Louis Vuitton (LV) have established unique strategies to achieve superiority in production, distribution, and customer satisfaction. One essential technology empowering luxury brands is Enterprise Resource Planning (ERP) systems. These integrated solutions streamline operations and optimize resources, enabling a more effective and efficient management process. Luxury Brand Operation Management: Louis Vuitton Louis Vuitton, one of the world’s most iconic luxury brands, has successfully navigated the intricacies of luxury brand operation management. LV’s strategies have revolved around...

As we navigate through the digital era, technology is seeping into every industry and revolutionizing traditional ways of operation, including in the realm of security. One such now increasingly recognized and adopted technological feat is the digital lock system. With its rapid growth, the digital lock business faces challenges that can be addressed effectively through Customer Relationship Management (CRM) systems. The Rise of the Digital Lock Business The traditional mechanical lock and key system have safeguarded our assets for centuries. However, the advent of digital lock technology has caused a...

The recent surge in Mycoplasma pneumoniae infections has exacerbated the pressure on hospitals and healthcare systems across the globe. This increase in hospital visits not only raises concerns about patient care but also places additional workload on doctors and hospital staff. As medical institutions find themselves grappling with mounting workloads, it becomes crucial for them to optimize their human resources to ensure efficient patient care. This is where an advanced HR solution, like Multiable’s M18 Human Capital Management (HCM) system, can play a transformative role. Emerging HR Challenges in Hospitals...

In today’s highly competitive and rapidly evolving business landscape in Hong Kong, it’s crucial for companies to streamline their processes and leverage technology. By doing so, they can better utilize their resources and boost sales and profits. One significant investment that can help Hong Kong businesses achieve this is an Enterprise Resource Planning (ERP) system. In this article, we will explore the value of investing in an ERP system for your business and why the Multiable M18 ERP system can be an excellent choice for you. ERP – An Investment...

In the current digital era, E-commerce platform operators have become extremely integral and innovative additions to the global market landscape. One such operator making waves in China is Pinduoduo (拼多多PDD), so let’s begin by diving deep into their business model and operational processes. An Introduction to E-commerce Platform Operators: Pinduoduo (PDD) Pinduoduo, also known as PDD, is a popular E-commerce platform in China that has revolutionized online shopping through its unique ‘team purchase’ model. This involves consumers inviting friends or family to form a ‘shopping team’ to make a joint...

As the festive cheer of Christmas approaches, businesses worldwide gear up for the opportunity to attract more customers and increase their sales. It’s indeed a golden period for businesses, and art workshops are no exception. Offering customers the chance to create their own festive decorations or gifts can provide a significant seasonal boost to the popularity and appeal of the art workshops. But how can these businesses manage the influx of customers and their varying interests? A Customer Relationship Management (CRM) system has the potential to be an invaluable tool....

The digital era has disrupted various industries, one of which is the online marketplace industry. In China, Meituan is an eminent player, offering a wide array of services, including food delivery, ticket booking, and bike-sharing. The choice to diversify has resulted in a complex organizational structure necessitating effective HR management to ensure smooth operations. Challenges in HR operations Operating in the industry presents numerous HR challenges in several areas: Managing a Large Workforce Meituan employs tens of thousands of individuals, including in-office workers and on-field delivery staff. Managing such a...

Just like how an escalator effortlessly carries people from one level to another, an Enterprise Resource Planning (ERP) system in the world of business serves a similar function. It propels your enterprise’s growth by seamlessly integrating all core business functions into a single, easy-to-navigate platform. A Seamless Way Up: ERP as Your Business Escalator In a bustling shopping mall, an escalator provides a convenient and efficient way for people to reach their desired floor. Similarly, an ERP system in a business environment provides a smooth road to achieve your business...

One might wonder what a natural disaster like a flash flood has to do with a technology like a Customer Relationship Management (CRM) system. Well, it’s all about preparation, response, and recovery. We can conceive a flash flood as a brisk surge of increased customer inquiries, complaints, or demands hitting a business without warning. With the absence of a proper system to handle such situations, the business could be left incapacitated, missing out on opportunities, frustrating customers, and potentially losing them forever. This is where the relevance of a CRM...

Introduction Human Resources (HR) systems are vital tools for organizations to manage their workforce effectively. Successful HR systems are like egg fried rice – humble, simple, and yet incredibly versatile and satisfying. Understanding the metaphor comparing HR systems to egg fried rice allows us to appreciate the importance of a well-designed HR system, which should be straightforward, efficient, and valuable. The Importance of HR systems HR systems manage essential functions such as talent acquisition, talent management, performance appraisal, payroll processing, and more. Implementing a reliable HR system enables organizations to:...

The Grammy award-winning singer Bruno Mars might seem like an unusual way to introduce the concept of Enterprise Resource Planning (ERP), but let’s make a connection. The singer Bruno Mars is known for his catchy hits: “Uptown Funk,” “Just the Way You Are” and countless others. Yet, Bruno Mars is not a one-hit wonder; he has released several albums that continue to top charts year after year. ERP is remarkable in how it harmonizes and synchronizes diverse business operations, much like Mars’ magical ability to mix different musical styles from...

Wedding celebrations are among the most complex events to organize due to the numerous details involved. Hosting businesses often work with multiple vendors, manage numerous tasks, and must meet unique client preferences. These challenges can overwhelm an inefficient system. Good news! Leveraging an enterprise resource planning (ERP) system, such as Multiable M18 ERP, can simplify these operations. Challenges in Wedding Party Hosting Vendor management From caterers, decorators, entertainers, to photographers, a wedding event needs multiple suppliers. Managing these vendors, tracking their work progress, and ensuring timely deliveries can be a...

Hong Kong’s leading television broadcaster, Television Broadcasts Limited (TVB), recently announced its business restructuring plan which involved laying off 300 employees. Such a large scale layoff brings up significant challenges in human resources management, from legal and ethical considerations to logistical and employee morale issues. Laying off employees is arguably one of the most agonizing decisions a business has to make. This challenge amplifies in scale and complexity when multiple layoffs are involved. From staggering logistical hurdles to dealing with deteriorating morale, the management and Human Resources (HR) departments must...

Imagine this scenario: you’re dining in a high-end restaurant when a rat suddenly falls from the ceiling right onto your tray of food. This unpleasant surprise not only interrupts your meal but leaves you wondering about the restaurant’s sanitation standards. The experience might even be distressing enough to deter you from returning. A chaotic scenario, indeed. Similarly, a business operating without a Customer Relationship Management (CRM) system often unknowingly creates a similar sense of chaos and uncertainty for its customers. The difference is that it’s not a rat causing disarray;...

The catering business, such as Satay King 沙嗲王, refers to providing food and drink services at a remote site or sites such as a public house, hotel, or other locations. In the casework of catering, it involves designing a menu, cooking, presenting, and serving the food to the customers. This sector plays a crucial role in Hong Kong economy, with a diverse range of businesses from local food stalls and cafes to high-end restaurants and international food chains. Operating a catering business, particularly a chain of stores across different regions,...

Stress is an all too familiar part of modern life. Whether driven by work pressures, financial difficulties, or personal concerns, stress can have significant impacts on our overall health and wellbeing. However, there are methods to effectively mitigate and manage stress. Let’s delve into what stress is, why it occurs, its impacts, and how you can alleviate it. What is Stress? Stress is our body’s natural response to challenge or threat. When we perceive a stressful situation, our nervous system releases a rush of hormones, primarily adrenaline and cortisol, preparing...